Welcome to CaptivateBot.com ("CaptivateBot," "we," "our," or "us"). By accessing or using our website and services (the "Service"), you ("you," "your," or "User") agree to comply with and be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree with these Terms, you must not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you are legally capable of entering into a binding contract and you agree to comply with these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

CaptivateBot provides a natural language processing (NLP) platform powered by AI to help you analyze and interact with documents and websites by converting data into dense vectors. Our platform offers features such as document upload, content processing, AI-powered recommendations, and more.

3. User Account

3.1 Account Registration

To use certain features of CaptivateBot, you must register for an account. When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

3.2 Security

You agree to notify CaptivateBot immediately of any unauthorized use of your account or any other breach of security. CaptivateBot is not liable for any loss or damage arising from your failure to comply with these security obligations.

4. Use of Service

4.1 License Grant

CaptivateBot grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for personal, non-commercial use or as permitted by the terms of your subscription plan.

4.2 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable law or regulation.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorized access to the Service or related systems.
• Upload content that is illegal, offensive, or infringes on intellectual property rights.
• Engage in activities that may harm the Service or other users.

4.3 Restrictions

You agree not to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent that such activity is expressly permitted by applicable law.

5. Data Usage and Privacy

5.1 Data Collection

CaptivateBot collects and processes data such as documents and websites that you interact with for the purpose of providing the Service. This data is transformed into encrypted, non-human-readable dense vectors, which are stored securely in compliance with our Privacy Policy. We do not store documents or personal data in a human-readable format, and we do not share your data with third parties except as outlined in our Privacy Policy.

5.2 In-Transit Data

Conversations and data transmitted through the Service are considered "in-transit" and are not stored for long-term retention. CaptivateBot does not store full conversations or other personal data beyond the processing period.

5.3 User Responsibility for Content

You are solely responsible for any content you upload or provide to the Service, including ensuring that you have the legal right to use and submit that content.

6. Subscription and Payment

6.1 Pricing and Payment

Access to the Service may require a paid subscription. Subscription plans and pricing details will be provided on the CaptivateBot website. You agree to pay all fees associated with your selected subscription plan. Payments will be billed on a recurring basis according to the plan you choose.

6.2 Changes to Subscription

CaptivateBot reserves the right to change pricing or subscription terms at any time. Any changes will be communicated to you in advance, and you will have the option to cancel your subscription before any new pricing takes effect.

6.3 Refund Policy

Refunds for services are subject to the terms of your subscription and any applicable refund policies. For subscription cancellations, refer to our cancellation policy or contact our support team for assistance.

7. Termination

7.1 Termination by CaptivateBot

CaptivateBot reserves the right to suspend or terminate your account or access to the Service at any time, without notice, if we believe you have violated these Terms or are engaging in activities that harm the integrity or security of the Service.

7.2 Termination by User

You may terminate your account at any time by contacting our support team or through the platform’s settings. Upon termination, your access to the Service will cease, and any data you have stored may be deleted, subject to the terms of our Privacy Policy.

7.3 Effect of Termination

Upon termination, you must cease all use of the Service. Termination does not affect any rights, obligations, or liabilities that arose before the termination date.

8. Intellectual Property

8.1 Ownership

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, audio, and software, are owned by CaptivateBot and are protected by copyright, trademark, and other intellectual property laws.

8.2 User License

You retain ownership of the content you upload to the Service, but by submitting content, you grant CaptivateBot a non-exclusive, worldwide, royalty-free license to use, store, and process the content solely for the purpose of providing and improving the Service.

9. Limitation of Liability

To the fullest extent permitted by applicable law, CaptivateBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data arising out of or related to your use of the Service, even if CaptivateBot has been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless CaptivateBot, its officers, employees, and agents, from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, or any violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the United States. Any dispute arising from or related to these Terms or your use of the Service shall be resolved through binding arbitration.

12. Changes to Terms of Service

CaptivateBot reserves the right to modify or revise these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the Service after such changes, you accept the updated Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: support@captivatebot.com